Clear Terms. Trusted Service.
These terms explain the general conditions for using the AOTech LLC website and requesting technology, consulting, software, security, and digital service solutions.
1. Acceptance of Terms
By accessing this website, requesting a quote, submitting a form, registering for services, or using AOTech LLC services, you agree to these Terms & Conditions. If you do not agree, please do not use the website or submit service requests.
2. Company Services
AOTech LLC provides technology services including structured cabling, networking, security camera systems, access control, intercom systems, IP phone systems, smart home systems, point of sale systems, software development, website development, IT consulting, digital payment consulting, cryptocurrency and blockchain consulting, and related support services.
3. Quotes, Pricing, and Availability
All quotes are based on the information available at the time of preparation and may be subject to site inspection, supplier pricing, hardware availability, shipping, taxes, labor requirements, and project scope changes. A quote is not a binding agreement until accepted and confirmed by AOTech LLC.
4. Hardware, Software, and Third-Party Products
Hardware and software products may be supplied from third-party brands or vendors. Product warranties, licensing terms, updates, availability, and manufacturer support may be governed by the relevant vendor’s terms. AOTech LLC is not responsible for manufacturer discontinuation, third-party outages, or vendor policy changes.
5. Installation and Project Requirements
Clients are responsible for providing accurate site information, access to work areas, required permissions, electrical readiness, internet availability where applicable, and safe working conditions. Additional work caused by hidden conditions, changes in scope, or incomplete site readiness may result in additional charges.
6. Software and Website Development
Software and website projects are delivered based on agreed scope, features, milestones, content, and approvals. Client delays in providing content, approvals, access, or requirements may affect timelines. Custom development may require deposits, staged payments, testing, and written approval before deployment.
7. Digital Service Voucher
The Digital Service Voucher is presented as a service payment and request tool for approved digital services. Access may require registration, verification, KYC, service selection, and compliance checks. Voucher requests may be reviewed, approved, declined, or delayed depending on eligibility, verification, service requirements, and applicable processing rules.
8. Payments and Refunds
Payment terms will be outlined in the relevant quote, invoice, contract, or service agreement. Deposits for custom work, ordered hardware, licenses, or special procurement may be non-refundable once work has begun or items have been ordered, unless otherwise stated in writing.
9. Client Responsibilities
Clients agree to provide accurate information, use services lawfully, maintain account confidentiality where applicable, follow service instructions, and avoid using AOTech LLC services for unlawful, harmful, abusive, fraudulent, or unauthorized activities.
10. Limitation of Liability
To the fullest extent permitted by law, AOTech LLC is not liable for indirect, incidental, consequential, or special damages, including loss of profits, loss of data, downtime, third-party service interruption, or business interruption arising from website use, services, hardware, software, or consulting.
11. Website Content
Website content is provided for general information and may be updated without notice. While we aim for accuracy, content may not always reflect current availability, pricing, features, or service terms.
12. Intellectual Property
AOTech LLC branding, website design, text, graphics, and custom materials are protected by applicable intellectual property rights unless otherwise stated. Client-provided content remains the responsibility of the client.
13. Changes to Terms
AOTech LLC may update these Terms & Conditions from time to time. Continued use of the website or services after updates means you accept the revised terms.
14. Contact Us
For questions about these terms, contact us at info@aotechsol.com or through the Contact Us page.