Your Data. Protected.

1. Introduction

AOTech LLC respects your privacy and is committed to protecting information shared with us. This Privacy Policy explains how we collect, use, store, and protect personal and business information when you visit our website, request a quote, contact us, register for services, submit service forms, or use our digital service voucher process.

2. Information We May Collect

Depending on how you interact with us, we may collect your name, company name, email address, phone number, service interests, message details, billing-related information, support requests, technical requirements, and information needed to evaluate or deliver services.

For registered services or voucher-related workflows, we may request verification details, registration numbers, service selections, payment-related references, and other information required to confirm eligibility, security, compliance, or proper service delivery.

3. How We Use Information

We use information to respond to inquiries, prepare quotations, provide IT consulting, install and support systems, manage service requests, verify users where required, process digital service requests, improve the website, communicate updates, and maintain security and compliance.

4. Digital Service Voucher and KYC Information

Where a service requires registration or identity verification, information may be used to confirm eligibility, prevent fraud, protect users, and meet applicable payment, service, or compliance requirements. AOTech LLC will only request information that is reasonably necessary for the relevant service.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, monitor performance, remember preferences, and understand how visitors use the site. You may adjust browser settings to limit or block cookies, although some website features may not function fully.

6. Sharing of Information

We do not sell personal information. We may share limited information with trusted service providers, payment processors, hosting providers, compliance providers, or technical partners only where needed to deliver services, operate the website, process requests, or comply with lawful requirements.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No system is completely risk-free, but we work to maintain appropriate safeguards for the services we provide.

8. Data Retention

We retain information only as long as reasonably necessary for service delivery, business records, legal compliance, dispute resolution, security, and operational purposes.

9. Your Rights and Choices

You may contact us to request access, correction, update, or deletion of your information where applicable. Some information may need to be retained for legal, contractual, security, or business record purposes.

10. Third-Party Links

Our website may contain links to third-party platforms, brands, payment providers, or technology partners. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Contact Us

For privacy questions or requests, contact us at info@aotechsol.com or through the Contact Us page.